Narcos

eBay Returns

eBay Return Policy

After receiving the item, contact seller within
Refund will be given as
Return shipping
Restocking Fee
14 days
Money back or replacement (buyer’s choice)
Buyer pays for return shipping
20% restocking fee may apply
Return policy details
Item or items for return have to be in original condition as they were shipped to the customer in the first place. Clothing, cannot be returned for a refund if they are worn or not in original condition with the ticket and all, electronics or any other items have to be sealed in the original box or packaging as they were shipped to the customer originally. Buyer needs to contact OgdenLane for a return authorization within the first 14 days. Buyer is responsible to ship the item back at their own expense. Once the item is received by OgdenLane, upon our inspection, we will refund the customer less shipping and restocking fees. Shipping fees will apply even if the listing says free shipping since we have paid to ship the item to the customer originally and just because it says free shipping on the listing it doesn’t mean that the carrier will not charge us and free shipping listings basically mean that the shipping fees are factored into the profit margin of the item when it gets sold. Once you contact us for a return authorization, it might take up to 72 business hours for us to respond. Our office responds to emails Mondays to Fridays and weekends we rarely respond to emails. Thank you

For International Purchases: Returns will be accepted within 14 days of the receipt of the item. In order to be eligible for a refund, your returned merchandise must be in its original unopened condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their ‘blister-pack’ display packaging are non-refundable. International Buyers must pay return shipping via the same method originally shipped.

If you return an item using a prepaid method from our Online Returns Center, and the reason for return is not a result of an error by OgdenLane, the cost of return shipping will be deducted from your refund.
If the return is the result of an OgdenLane error, we’ll refund return shipping costs as well.

Refund Method & Timing

With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.
For returns by mail, once we receive your return, we will process it within 2–3 business days. Depending on your bank’s processing time, it may take up to 7 days after we process the return to reflect on your account.